I hope the trial includes the Complete Plugin Bundle, lots of nice stuff there, another of the issues with First is the minimal included plugins and toxic reliance on a closed plugin store. And if that all works then I'd be buying a Standard or Ultimate subscription and jumping off First all together and only working with local storage using Sessions (or sharing Sessions over file sharing services). import your Pro Tools First Project(s) into Ultimate but save it as a local Pro Tools Session in Ultimate and keep working with it there. I'd go ahead and try to activate the trial using cloud licensing. I suspect/hope your problems may just be usual flakiness with that and maybe not related to the Ultimate trial. Pro Tools first is unfortunately fairly flakey and unreliable largely due to the mess that Avid made with cloud projects storage. See here for an explanation of this usability **** hole. It's just like these companies have no clue. I mean why would anybody expect there is a completely different UI flow to activate a cloud licenses than is to activate other types of licenses? Or why would Cloud activation stuff be under "File" in ILM. Like many thing involving Avid or iLok this cloud licensing is not done well. Seems a perfectly reasonable conclusion to draw that you are dead in the water, and need a physical iLok, but I'm pretty sure that's not the case. Yes you can't click "activate" because you don't have a physical iLok. Thank you so much for your help! I don't know what happened but I'm glad I can log on to PTF now haha. I unfortunately lost all of my projects again this time, so I'm a little bit exhausted. I had so many sign in issues earlier this week that I'm probably unfortunately going to start learning a different software. I uninstalled and deleted everything associated with PTU because, at this point, I just wanted to jump ship and go back to PTF. I presumed that after I activated it, I could click "deactivate". It's unlickable, and so is anything in the dialogue box. On iLok License Manager program, I can't click the "activate" option. PTF wouldn't let me sign on right after I downloaded the trial, so I figured it couldn't validate my iLok license for PTF (I was having sign-in issues earlier this week like other people were on reddit). (Allowed it through firewall, set to run as Admin, set Avid as a trusted site, etc) I tried uninstalling/reinstalling/rebooting, etc a few times. Out of maybe 20 attempts, it gave me this error twice. I don't have a physical iLok-only the program iLok License Manger. The popup dialogue was always blank and wouldn't allow me to type in a logon. (If some gracious mystery helper from avid helped me, tysm.) I attached screenshots of what it was like when I couldn't log on all morning though. As I was checking your link, for some mysterious reason, it allowed me to log back on again. But maybe Jeffro or others from Avid may stumble upon this here. This is not a formal way to get Avid support, I'd hope your issues falls under licensing/registration and you can file a support request with Avid at no cost start here: Why can't activate cloud licensing with the Ultimate Trial? (Now once you are going to use that in production, I'd personally want to use a Physical iLok and not reply on cloud licensing/internet connectivity while using Pro Tools). And since Pro Tools First is such a mess why don't you get the Ultimate trial actually working now and deal with whatever is going on with First when support gets back to you. I've run that Ultimate trial (licensed to a physical iLok in that case) with other Pro Tools and Pro Tools First licenses in my account with no problems. So you did buy a physical iLok? Or you just talking about your iLok account? What exactly are you trying to do and what exact errors do you get? So what *exactly* has happened? I can't see why you are locked out. I would be surprised if you cannot use iLok cloud licensing with the trial. You don't need a physical iLok to run the Pro Tools Ultimate trial AFAIK.
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